Understanding the customer & Help business grow
We have solutions build to meet all retailer concerns. From letting them, find the customer within the mall or complex to effectively engaging them with attractive offers with our proximity services, we have designed our platform to make businesses grow and keep customers satisfied.
Our custom developed map Sdk’s with real time support can be integrated with your web and smartphone apps to help Customers find their way through the mall. Simply by knowing the source and destination the user will be able to find the most convenient route to pick to their destination within the complex.
Our systems help organisations take more-informed decisions quickly through Data Arranged in the right order. Data analytics initiatives help businesses improve operational efficiency, optimize marketing campaigns, improve customer service and respond faster to emerging trends to gain a competitive edge.
We help retailers to take a more focused approach and market to relevant, quality customers. Formulating statistics from users shopping history and analysing their location within the mall, we help retailers communicate personalised offers to customers. Taking a Focused approach by identifying the right customer retailers can reduce expenses spent on marketing.
Major Challenges
Challenges that need attention.Identify, analyse, focus and act.
Customer inconvenience in finding products within the store
To find the right products suiting to customer interest is usually a task that takes time. In that process if the customer finds it too hard a store is likely to lose their business which is why it’s important to address this issue.
Increasing expenses on store promotions
Not being able to identify the right customer’s results in increased expenditure on marketing which is not a focused approach.
Inability to channel relevant customers
Identifying the right customers that are relevant to the store is difficult and often impossible which we can help to change.
Inability to identify and create customer loyalty
With constant competition and increasing product lines from all around the only way to build customer loyalty is to serve what thecustomer expects
Incomplete customer satisfaction
Customer satisfaction can only be fulfilled when customer demands are met. To identify them and to seve them in the best possible way is a challenge.
